Commitment to Confidentiality
Confidentiality is a top priority at Freedom Health, Inc. We are committed to maintaining the highest level of confidentiality with all of the information we receive from our policy owners, including the information received from this Web site.
Personal Information:
At Freedom Health, Inc. we are very aware of the privacy concerns of our customers and others who visit the Freedom Health Web site. In fact, we share your concerns and will not solicit personal information from you as you tour our site, though you may provide that information voluntarily. If you do elect to provide personal information to us, in no case will we sell, license or transmit that information outside of Freedom Health, Inc. for any reason, unless you authorize us to do so.
There are instances in which Freedom Health, Inc. might internally use the personal information you voluntarily submit. These instances include identifying and registering you for the Customer Service Center portion of our site. In addition, we may disclose your personal information (as described below) to our agents, affiliates and subsidiaries to enable them to perform certain functions for us. We may also use your information to identify you should you forget or misplace your User ID/Password.
"Personal" information is described as data that is unique to an individual, such as a name, address, telephone number, social security number and date of birth (DOB). At times, we may request personal information from you through our sites in order to deliver requested materials to you, respond to your questions, or deliver a product or service.
What you should know:
The information contained on this Freedom Health, Inc. Web site is provided for general informational purposes, as a convenience to the customers of Freedom Health, Inc. subsidiaries and as a public service. The material is not a substitute for obtaining professional advice from a qualified person, firm or corporation. Consult the appropriate professional advisor for more complete and up-to-the minute information. Freedom Health, Inc. is not engaged in rendering any legal, medical or professional services by placing this general informational material on this Web site.
In no circumstances will Freedom Health, Inc. be liable to any party for any direct, indirect, special or other consequential damages arising out of any use of this web site, or any other hyper-linked web site. This includes, without limitation, any lost profits, business interruption, loss of programs or data on your equipment, or otherwise, even if Freedom Health,Inc. is expressly advised of the possibility or likelihood of such damages.
Information may be changed or updated without notice. Therefore, information contained on our sites may be out of date at any given time. Freedom Health, Inc. may also make improvements and/or changes to the products and/or programs described on our sites at any time without notice.
E-Mail:
Should you send us your questions and comments via e-mail to any mail box provided on any of our affiliated Web sites, we will share your correspondence with our Customer Service representatives and those employees or agents most capable of addressing your questions and concerns. We will retain your communication until we have done our very best to provide you with a complete and satisfactory response. Ultimately, we will either discard your communication or, in some cases, archive it.
Please note that, unless we expressly advise you otherwise, the e-mail facilities on our Web site do not provide a means for completely secure and private communications between Freedom Health, Inc. and you, the User. Although every attempt will be made to keep your information confidential, from a technical standpoint, there is still a risk. For that reason, please do not use e-mail to communicate information to us that you consider to be confidential. If you wish, you may contact us instead via telephone at the Customer Service toll-free number that appears on the back of your identification card.
Security Agreement:
During the period in which I (User) am provided with authorized access to information of Freedom Health, Inc.., I agree to the following provisions:
Freedom Health, Inc. may deny access to its information systems to anyone at any time, with or without cause.
- Freedom Health, Inc. reserves the right to access, read, copy, delete and disclose information on Freedom systems and equipment. Freedom Health, Inc. reserves the right to inspect any and all files stored or transmitted to Freedom equipment.
- User shall not use Freedom’s Internet facilities and computing resources in a manner which may violate the laws and regulations of the United States or any other nation, or the laws and regulations of any State, City, Province or other jurisdiction in any fashion.
- User shall maintain in strictest confidence and shall not use or disclose any information of Freedom Health, Inc. or its managed and/or contracted entities, including - but not limited to - insured, plan, member, client, patient, enrollee, claim or medical information or any information of Freedom’s mainframe or computing environment.
- The use of a Password created by User does not create a right of privacy to User. Passwords are designed to minimize unauthorized access. User shall keep Password, created to access Freedom Health's Web site, strictly confidential. Passwords should be memorized and not shared with anyone at any time for any reason. If User's Password is accidentally revealed, User can generate a new Password at any time.
- You may print a copy of the information contained on this Web site for your personal use only. You may not reproduce or distribute the text or graphics to others or substantially copy the information on your own server, or link to this Web site, without prior written permission of Freedom Health, Inc.
- If User becomes aware of or suspects fraudulent activity or any other activity that threatens the security of Freedom’s Information Systems, User must immediately report the activity to Freedom Health, Inc.
For More Information :
The Freedom Health, Inc. Web site is maintained by Freedom Health, Inc.
5501 49th Street North, St. Petersburg, FL 33709
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